How to Reach Us (Fastest Ways)

Call Anytime

Our team is always just a phone call away. Call us at

Email

If you need to attach documents (quotes, photos, inspection reports), email us at info@therampartcompany.com.

Who We Are (Credentials That Matter)

The Rampart Company is licensed, insured and bonded to operate throughout Central Ohio. As a family-owned company co-founded by Caleb Caeton (former firefighter/paramedic) and Nathan Kayes, we’re known for clear communication, organized workflows, and respectful service.

Contact Form

Prefer writing? Submit the form on this page with your details, a short description of the issue, and any photos or videos if possible. We’ll get back to you promptly with the next step.

What to Expect After You Contact Us

Step 1

Quick Intake

We’ll ask a few focused questions (symptoms, fixtures affected, property access, photos/videos). This helps us triage properly and prepare the right parts.

Straightforward Options

We’ll recommend the most sensible path: either a pre-priced service or time-and-materials, depending on complexity. Pricing can vary case-by-case; for clarity on your situation, call us at +16142855450.

Step 2

Scheduling & Confirmation

You’ll get a clear appointment window and confirmation. If anything changes, we’ll tell you right away—no surprises.

Step 3

Professional Arrival

Our technician arrives prepared, protects your space, diagnoses the issue, and explains the fix before starting work.

Step 4

When to Call Immediately (Quick Safety Guide)

Water Leak or Burst Line

Gas Water Heater Concerns (Smell Gas?)

Sump Pump Failure During Rain

Our Service Areas (We Serve All Cities and Towns Within)

We proudly serve all areas within the major counties of Central Ohio, as well as surrounding areas and neighboring communities throughout the region:

Our plumbing services are available throughout Ohio, including surrounding areas across the state. We proudly serve regions such as Marion and Morrow Counties, as well as other parts of Central Ohio — ensuring you always have a trusted plumber nearby.

Call now to check if we serve your location. +1 (614) 285-5450

If you’re near the county borders, contact us and we’ll confirm availability for your address.

Transparent, Flexible Pricing

We use a flexible model—a blend of pre-priced services for common jobs and time-and-materials for complex or unusual situations. Because every property and problem is different, the fastest way to get accurate numbers is to call us at +16142855450 so we can evaluate your specific case.

Special Discounts

At The Rampart Company, we believe integrity isn’t just in our work—it’s in how we treat people.

We proudly offer 10% off all services (up to $250) for veterans, active military, and first responders as a small way to thank those who dedicate their lives to serving others.

For families who have lost a primary provider in the line of duty, our Gold Star Discount ensures that we provide our plumbing services at cost—no profit, no markup.

It’s our way of standing beside the families who’ve borne the ultimate sacrifice.

This is more than a discount. It’s our commitment to serve those who’ve served us.

Ask about eligibility when you call or write.

Our Core Services (At a Glance)

(We’ll help you pick the right option during intake.)

Address & General Hours

Common Questions

Frequently Asked Questions

Can I reach someone by phone outside normal business hours?

Yes. You can reach our team by phone anytime for inquiries or urgent scheduling.

Yes. The Rampart Company is licensed, insured and bonded to operate across Central Ohio.

We use a flexible pricing model—some work is pre-priced, while complex jobs are billed time-and-materials. Since every situation differs, the quickest way to get accurate pricing is to call +1 (614) 285-5450.

Our plumbing services are available throughout Ohio, including surrounding areas across the state. We proudly serve regions such as Marion and Morrow Counties, as well as other parts of Central Ohio — ensuring you always have a trusted plumber nearby.

Yes. We provide discounted plumbing services to families who have lost a loved one in the line of duty

Any questions you want to ask?